Frequently Asked Questions

  1. I need to edit my coffee club subscription. How do I do that? First, make sure you’ve created an account through our store. Then, sign in and click on “Manage Subscription” to make any edits to your membership including making any address and payment changes. 
  2. When is the cafe opening? Soon! Hopefully August 2022. Check out our socials for updates on the shop opening.
  3. Can I have my coffee ground? You sure can. Just leave a note in the order comments and we'll take care of that for you.
  4. Where can I find your coffee around Atlanta? You can find our coffee at Spiller Park Coffee, Grant Park Market, Chrome Yellow Trading Co., Full Commission, Refuge Coffee, & Westview Corner Grocery.
  5. How is each coffee categorized in terms of roast? The majority of our coffees are going to fall into a medium roast (technically classified as “full city” roast). Our naturally processed coffees tend to skew more light and fruity. For people who like darker coffee, we recommend Stacey! But always feel free to reach out for more information on a coffee.
  6. Which coffee is best for espresso? We recommend FOUNDERS for espresso.
  7. When do you ship out coffees? We ship out coffees Monday through Thursday.
  8. What’s the best coffee for cold brew or iced coffee? We recommend Founders, Toni, or Barry.
  9. How long is my coffee good for? For optimum taste, we recommend consumption 10 days to 4 weeks after the roast date.
  10. Are you currently hiring? Feel free to send in your resume at or submit an application here. We’re not currently hiring, but would love to learn more about you as we continue to quickly grow!
  11. What grinder and espresso machine do you recommend? Baratza Encore (grinder) and Rancilio Silivia for espresso machine.
  12. Do you have decaf? Yes! We currently have our Colombia Valle del Cauca Sugarcane Decaf with notes of caramel and dried cherry. This decaf is decaffeinated using ethyl acetate (an organic compound derived from sugar cane) to remove 97% of the caffeine from the coffee beans.
  13. What’s the inspiration behind the name? Portrait represents a desire to reimagine the picture that comes to mind when [most people] think of speciality coffee. Coffee was first discovered by [Africans] over 1,000 years ago. These trailblazers couldn't have foreseen the global impact of their discovery. On the other hand, they likely never imagined their faces would be forgotten, even though the pigment of the drink reflected their own. [At Portrait, coffee is more than a product: it’s a platform to do good.] We hope to paint a more accurate history. A history that includes those who have been photoshopped out.