THE BASICS


SHIPPING & DELIVERY


OUR COFFEE


COFFEE BREWING


COFFEE CLUB


COFFEE SHOP

THE BASICS


What is Portrait Coffee?

We are a Black-Owned coffee roaster located in West End Atlanta. Our motivation is to change the picture that comes to mind when folks think of specialty coffee—to include the black and brown folks who have been cropped out. We encourage you to join us in introducing specialty coffee to Southwest Atlanta by offering exceptionally roasted coffee and culture in a socially conscious way.

What is the inspiration behind the name?

Portrait represents a desire to reimagine the picture that comes to mind when [most people] think of speciality coffee. Coffee was first discovered by [Africans] over 1,000 years ago. These trailblazers couldn't have foreseen the global impact of their discovery. On the other hand, they likely never imagined their faces would be forgotten, even though the pigment of the drink reflected their own. At Portrait, coffee is more than a product: it’s a platform to do good. We hope to paint a more accurate history. A history that includes those who have been photoshopped out.

Where can I find your coffee around Atlanta?

You can find our coffee at Spiller Park Coffee, Grant Park Market, Chrome Yellow Trading Co., Full Commission, Refuge Coffee, Westview Corner Grocery, & Kroger.

Are you currently hiring?

Feel free to send in your resume at info@portrait.coffee or submit an application here. We’re not currently hiring, but would love to learn more about you as we continue to quickly grow!

What's your return policy?

If you find any issue with the packaging or coffee beans, please contact us immediately and our team will guide you through the whole return system. 


You can return your items within 30 days of the shipment date, but please note that everything must be in the original condition.

SHIPPING AND DELIVERY


When do you ship out coffees?

We ship out coffees Monday through Thursday.

OUR COFFEE


Can I have my coffee ground?

You sure can. Just leave a note in the order comments and we'll take care of that for you.

How is each coffee categorized in terms of roast?

The majority of our coffees are going to fall into a medium roast (technically classified as “full city” roast). 


Our naturally processed coffees tend to skew more light and fruity. For people who like darker coffee, we recommend Darker the Cherry! 


But always feel free to reach out for more information on a coffee.

Which coffee is best for espresso?

We recommend FOUNDERS for espresso.

Which coffee is best for cold brew or iced coffee?

We recommend Toni, Barry, or Darker the Cherry for cold brew and iced coffees.

How long is my coffee good for? 

For optimum taste, we recommend consumption 10 days to 4 weeks after the roast date.

Do you have decaf?

Yes! We currently have our Colombia Valle del Cauca Sugarcane Decaf with notes of caramel and dried cherry. This decaf is decaffeinated using ethyl acetate (an organic compound derived from sugar cane) to remove 97% of the caffeine from the coffee beans.

COFFEE BREWING


What grinder and espresso machine do you recommend? 

We recommend the Baratza Encore grinder and Rancilio Silivia for espresso machine.

What is the preferred brewing ratio for your coffees?

We recommend a 1:16 ratio of coffee to water!

COFFEE CLUB


I need to edit my coffee club subscription. How do I do that?

First, make sure you’ve created an account through our store. 


Then, sign in and click on “Manage Subscription” to make any edits to your membership including making any address and payment changes. 

With a subscription, can I change my bag sizing?

For our coffee club, the bag size is always 12 oz! We also carry 5 lb bags, seen under the specific bag you would like to purchase.

When will my coffee shipment be ready?

Coffee will be roasted on Wednesdays and shipped out the following day, Thursday.

Can I cancel my subscription?

Yes, you can. You will always have a cancel subscription option on your order page. If you are unable to cancel your subscription, contact us and we will help you!

COFFEE SHOP


When is your coffee shop opening?

We've entered the construction stage! Due to lots of Covid-19 delays, we've officially been able to begin building the space out.


Look out for more information on the shop opening around late October / beginning of November. Check out our socials for updates on the shop opening as well.